Chris never stopped informing us of what was going on throughout the entire process. From the day the puppies were born to even after we picked our puppy up. He made us feel very comfortable with purchasing and knowing that we had the healthiest puppy. He went above and beyond with taking beautiful pictures of our puppy and sending them to us before we had him, and he showcased how adorable they were on other social media platforms so we could easily show friends/family. It was the best possible experience you could have.